Consulting

Transform your business with generative AI

Generative AI is a rapidly advancing technology that can significantly boost productivity and growth throughout your organization. Adopting generative AI is an ongoing journey that requires a solid and secure digital foundation, ethical and responsible AI practices, and a well-balanced investment in both technology and human resources.

DATA

60%

60% of organizations are not yet developing a consistent, enterprise-wide approach to generative AI.

What you can do

Focus on Value-Driven Strategies

Transition from disconnected projects to a holistic, value-focused approach that encompasses the entire value chain. Emphasize both critical use cases that deliver substantial efficiency improvements and bold, innovative initiatives that provide distinctive competitive edges.

Key Insight: 85% of organizations ramping up technology investments are targeting generative AI.

Transform Workforce Capabilities and Work Practices

Acknowledge that people are the key to unlocking AI's full potential—and invest in them accordingly. Revamp operating models, adopt cutting-edge work methods, and foster ongoing learning across all levels to amplify AI's impact and ensure long-term growth.

Key Insight: 95% of surveyed employees are enthusiastic about collaborating with generative AI.

Bridge the Divide in Ethical AI Implementation

Institute and weave responsible AI practices into the creation, rollout, and expansion of generative AI throughout the organization. Leverage technology to standardize these ethical practices, enhancing value while proactively addressing AI-related risks.

Key Insight: Only 2% of companies have fully implemented responsible AI enterprise-wide, with an additional 31% planning to do so within the next 18 months.

Foster Ongoing Transformation

Commit to generative AI reinvention as an enduring strategy. Pursue a flexible, incremental approach to innovation, dedicating capital, time, and talent over several years to drive consistent progress and adaptability.

Boost Efficiency and Cut Costs Across All Business Areas

Unlock unprecedented productivity and reduce expenses across every function—from support and operations to product development, sales, HR, and marketing.

Fuel Innovation and Growth

Accelerate economic value and drive business expansion by embracing new and emerging generative AI opportunities, empowering your team to focus on creative, high-impact work.

Stay Compliant and Secure

Adopt and scale responsible AI practices to remain aligned with evolving legal standards, safeguard data with cutting-edge privacy measures, and protect AI systems from cyber threats.

Elevate Customer Satisfaction

Enhance loyalty and satisfaction through generative AI-powered personalized interactions, swift and accurate responses, streamlined processes, and reduced wait times.

Revolutionize Decision-Making

Transform knowledge management with automated data organization, generating summaries, uncovering insights, and predicting trends to make information more accessible and actionable.

Cases

Mining

State Department of Revenue

Manufacturing

Banking

Retail

Financial Services

Data Center

Oil & Gas

AI-Driven Industrial Asset Management

Industrial operations face challenges in optimizing maintenance schedules and ensuring regulatory compliance for complex assets. We leverage AI to analyze operational data and maintenance plans, predicting failures, recommending compliant actions, and reducing costly downtime, paving the way for intelligent operational support tools.

Intelligent Document Processing for Compliance

Organizations, especially in regulated sectors, struggle with vast amounts of unstructured data trapped in documents, hindering audits and decision-making. We apply AI to automatically extract, structure, and analyze information from diverse documents, boosting efficiency, ensuring compliance, and unlocking valuable data insights.

Accelerating B2B Sales with AI-Powered Quoting

Manual analysis of complex Requests for Quotation (RFQs) in B2B sales cycles creates bottlenecks, inconsistencies, and delays. We utilize AI to automate the extraction and analysis of requirements from RFQs, enabling faster, more accurate, and consistent quote generation, freeing up expert time and enhancing sales velocity.

AI-Enhanced Customer Feedback and Complaint Resolution

Handling high volumes of customer complaints and feedback manually leads to delays, inconsistent responses, and missed opportunities to improve service. We employ AI to automatically analyze, categorize, and identify sentiment and trends in customer feedback, enabling faster, more effective resolutions and improving overall customer satisfaction.

Augmenting Customer Support with Conversational AI

Customer support agents often struggle to quickly find accurate answers across diverse products and complex knowledge bases, impacting resolution times and customer satisfaction. We build generative AI-powered assistants that provide agents with instant access to relevant information, improving first-contact resolution, reducing wait times, and enhancing both agent and customer experience.

Mitigating Risk with AI in Contract Management

Manually managing complex business contracts introduces risks related to compliance, missed obligations, and inconsistent interpretations. We develop AI solutions that automate contract analysis, identify potential risks and key clauses, enable comparison, and provide interactive querying, improving compliance and reducing legal exposure.

Standardizing Operations with AI-Processed Procedures

Critical operational procedures often reside in unstructured documents, making them hard to access, reuse, and keep consistent, increasing operational risk. We utilize AI to automatically process, structure, translate, and integrate these procedures into operational systems, ensuring consistency, improving accessibility, and enabling intelligent operational support.

On-Demand Expertise with AI Knowledge Assistants

Accessing specialized knowledge locked within technical manuals, standards, and expert personnel can be slow and inefficient. We create AI-powered knowledge assistants that provide teams with instant, accurate answers drawn from organizational knowledge, boosting efficiency and accelerating skill development.

Cases

Mining

AI-Driven Industrial Asset Management

Industrial operations face challenges in optimizing maintenance schedules and ensuring regulatory compliance for complex assets. We leverage AI to analyze operational data and maintenance plans, predicting failures, recommending compliant actions, and reducing costly downtime, paving the way for intelligent operational support tools.

State Department of Revenue

Intelligent Document Processing for Compliance

Organizations, especially in regulated sectors, struggle with vast amounts of unstructured data trapped in documents, hindering audits and decision-making. We apply AI to automatically extract, structure, and analyze information from diverse documents, boosting efficiency, ensuring compliance, and unlocking valuable data insights.

Manufacturing

Accelerating B2B Sales with AI-Powered Quoting

Manual analysis of complex Requests for Quotation (RFQs) in B2B sales cycles creates bottlenecks, inconsistencies, and delays. We utilize AI to automate the extraction and analysis of requirements from RFQs, enabling faster, more accurate, and consistent quote generation, freeing up expert time and enhancing sales velocity.

Banking

AI-Enhanced Customer Feedback and Complaint Resolution

Handling high volumes of customer complaints and feedback manually leads to delays, inconsistent responses, and missed opportunities to improve service. We employ AI to automatically analyze, categorize, and identify sentiment and trends in customer feedback, enabling faster, more effective resolutions and improving overall customer satisfaction.

Retail

Augmenting Customer Support with Conversational AI

Customer support agents often struggle to quickly find accurate answers across diverse products and complex knowledge bases, impacting resolution times and customer satisfaction. We build generative AI-powered assistants that provide agents with instant access to relevant information, improving first-contact resolution, reducing wait times, and enhancing both agent and customer experience.

Financial Services

Mitigating Risk with AI in Contract Management

Manually managing complex business contracts introduces risks related to compliance, missed obligations, and inconsistent interpretations. We develop AI solutions that automate contract analysis, identify potential risks and key clauses, enable comparison, and provide interactive querying, improving compliance and reducing legal exposure.

Data Center

Standardizing Operations with AI-Processed Procedures

Critical operational procedures often reside in unstructured documents, making them hard to access, reuse, and keep consistent, increasing operational risk. We utilize AI to automatically process, structure, translate, and integrate these procedures into operational systems, ensuring consistency, improving accessibility, and enabling intelligent operational support.

Oil & Gas

On-Demand Expertise with AI Knowledge Assistants

Accessing specialized knowledge locked within technical manuals, standards, and expert personnel can be slow and inefficient. We create AI-powered knowledge assistants that provide teams with instant, accurate answers drawn from organizational knowledge, boosting efficiency and accelerating skill development.

Generative AI in Practice

Use Cases Addressing Productivity, Experience, Content & Insight Challenges

Productivity & Efficiency Plateau

▪ Increase yield and throughput
▪ Troubleshoot machinery issues
▪ Streamline inspections and turnarounds
▪ Conduct fixed asset inspections
▪ Commissioning
▪ Documentation quality assurance

Scaling Personalized Experiences (Customer & Employee)

▪ Client support
▪ Employee onboarding
▪ Customer onboarding
▪ HR support

Content Creation & Knowledge Management Bottlenecks

▪ Author and analyze S-1s and financial filings
▪ Draft and benchmark contracts
▪ Ensure SEC compliance and manage filings
▪ Search product knowledge
▪ Automate regulatory submissions
▪ Modernize documentation
▪ Draft and review RFPs
▪ Enable field and sales teams
▪ Partner enablement
▪ Search website knowledge bases

Unlocking Insights from Unstructured Data

▪ Conduct due diligence (Professional Services)
▪ Analyze credit risk and distressDetect fraud
▪ Evaluate and analyze agreements
▪ Perform contract analysis
▪ Conduct property appraisals
▪ Analyze policies and codeIdentify billing discrepancies
▪ Detect metering inconsistencies
▪ Gain sales analytics and insights
▪ Extract operational insights and generate reports